COVID-19 client information, SA Dental Service

SA Dental Service is committed to supporting the South Australian community through the COVID-19 pandemic.

SA Dental Service is committed to supporting the South Australian community through the COVID-19 pandemic.

SA Dental Service is providing general and emergency dental services for adults and children across SA, in line with the State's response to the COVID-19 situation.

Clients are encouraged to contact their SA Dental Service clinic if they are experiencing a dental problem.

Please phone to discuss your problem first rather than attending a clinic.

Clients will be screened for COVID-19 risk and triaged according to their dental needs.

Appointments will be scheduled to ensure physical distancing measures are in place.

We thank you for your continued patience as we strive to provide services while adhering to the State’s response to COVID-19. 

If you are being treated, tested or are self-isolating for COVID-19, and you have a dental emergency, please phone your local clinic for advice. 

Clients who reside in Cross Border communities, and remain within 40km of the Victoria-SA border can access dental care at the following dental clinics (which are within the 70 km bubble):

  • Riverland Oral Health Centre
  • Mount Gambier Dental Clinic
  • Naracoorte Dental Clinic
  • Bordertown SDS Dental Clinic

To gain entry to SA from Victoria, clients will need to obtain a SA Police clearance; including a negative COVID -19 test.  See SA Police website  for more information.

The following measures have been implemented across our dental clinics to ensure the safety of our clients and our staff:

  • staff continue to practice strict infection control and hand hygiene procedures
  • Optimising the number of appointments while minimising congestion in the waiting room.
  • asking clients to attend on their own, or with a maximum number of one other person only.
  • frequently accessed areas and surfaces are cleaned regularly.
  • Removal of non-essential paper materials from the waiting rooms.

You will be asked a series of standard screening questions before your appointment. Please advise the receptionist if you are unwell. Appointments will be rescheduled if you are unwell. 

While in the reception and waiting room, you will be asked to:

  • perform hand hygiene using alcohol based hand rub
  • practice physical distancing.

When in the clinic you will be asked to:

  • Follow directions to put any belongings on a dedicated hard surface which will be routinely cleaned between appointments,
  • Perform hand hygiene as required using alcohol based hand rub 
  • Perform a mouthwash prior to your mouth being examined.

If you have any queries please contact:

See our Frequently asked questions for more information.

For further information on COVID-19 please visit the SA Health Website or call 1800 253 787.