Dispute resolution

Local Health Networks should establish and train advisors or mentors in local services to be the point of contact to answer questions related to Advance Care Directives.

Office of the Public Advocate's dispute resolution service

If there are questions or concerns which cannot be resolved locally, the Office of the Public Advocate's Dispute Resolution Service is a 24 hour service that can answer questions in relation to:

  • the scope of a person’s powers under an Advance Care Directive
  • whether a Substitute Decision-Maker can make a decision under the Advance Care Directive
  • whether the person who gave the Advance Care Directive is able to make their own decision or whether the Advance Care Directive applies

The Office of the Public Advocate can issue declarations in relation to the above which will give services certainty they are acting in accordance with the Advance Care Directive

Office of the Public Advocate
Telephone:  (08) 8342 8200
Website: https://www.opa.sa.gov.au/